NOTE: If you have questions that are not answered here, please do write to us at firstname.lastname@example.org and we will try to help out as best as possible.
How do I place an order?
Browse through the categories and click on the category you prefer. Then refine your search according to the type of product. You can type the product or brand in our search facility and we will find for you the item related to your search.
How do I log into your website?
You have to first register, and then you click on the ‘login’ at the top of the site, enter your email address, your password and submit.
What if I forget my password?
Don’t worry. Just click on ‘forgotten password’ enter your email address and your password will be sent to your email address.
Can I cancel or change my order?
What happens if there is no stock of the product I selected?
What are the modes of payments?
When shopping with Envetex, you can pay by PayPal, American Express, Master Card, Visa Card, Checks, Money Order and Direct Bank Transfer.
What is a Gift Card?
Are there different gift card amounts?
Can I return the purchase if I am not satisfied?
What if I received an incorrect or faulty item?
Please contact us immediately by sending a mail to email@example.com
Is it necessary that I should be at home to receive the goods?
What if I am not available to receive the purchase?
Is there any age limit to purchase a product?
Is there any condition for returning the purchase?
Is it safe to shop with Envetex?
Can your site be accessed from outside Australia?
What products can we buy from Envetex?